Our orders are usually processed within 24 hours of receipt. All U.S. orders are shipped by ground. They may take anywhere from several business days to several weeks, depending upon location, though usually within 5 business days of receipt. For expedited service, please email us at cardozabooks@aol.com (702) 870-7200, between 9am-5pm PST..

UNITED STATES SHIPPING CHARGES
Orders start out with a minimum charge of $2 with each item purchased assigned a value of A through H for weight, with A being the lightest and H, the heaviest. Most of our books will fall into the A through E category, with exceptionally large three pound books being in the E class. Big and bulky non-book items, of course, will cost the most to ship, and may fall into the F through H class.

Items in these categories will be charged as follows:
A	-	$1 per item
B	-	$2 per item
C	-	$3 per item
D	-	$5 per item
E	-	$6 per item
F	-	$10 per item
G	-	$15 per item
H	-	$20 per item

Shipping Examples:

1. You purchase one book in the "A" category
	Minimum charge	$2
	Book "A"	$1
	Total shipping for one item	$3

2. You purchase three books with an “A’ shipping value, the shipping charge will be as follows:
	Minimum charge	$2
	Book "A"	$1
	Book "A"	$1
	Book "A"	$1
	Total shipping for three items	$5

3. You purchase three books, one each of "A" "B" and "C":
	Minimum charge	$2
	Book "A"	$1
	Book "B"	$2
	Book "C"	$3
	Total shipping for three items	$8

CANADA/MEXICO SHIPPING CHARGES
United States shipping charges by 2.5 times.

PUERTO RICO/ALASKA HAWAII SHIPPING CHARGES
United States shipping charges by 3 times.

EUROPE SHIPPING CHARGES
United States shipping charges by 4.5 times.

RETURN POLICY
We'll refund your online purchase if you return new books, unopened CDs, or cassettes in their original condition.
Ship returns to:
Cardoza Publishing
5473 S. Eastern Avenue
Las Vegas, NV 89119
Note: We only accept returns for products purchased directly from Cardoza Publishing and only within 30 days after shipment date. There is a 15% restocking fee on all returned items (original shipment charges are not refundable). There are no refunds on software products.

SAFE SHOPPING GUARANTEE
We use the latest encryption technology to ensure that your credit card information remains private and secure. Your personal email and address information is kept private with us. We’re in business more than 25 years and have never given out a customer’s personal information.